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Shipping

All orders will be via US Postal Service.  Please go to the contact section and fill out completely so that we have your name and shipping address.  Proofs of personalized orders will be sent to your email address. We will never sell or share your contact information.  Typically your order will ship within 7-10 days.  Shorter deadline? Please let me know.  No Sales Tax will be charged on sales OUTSIDE of Virginia. Virginia sales tax is 6%

Q:

Do you accept returns?

A:

Orders may be returned as long as:

  • They are unopened and have not been personalized
  • The order was not purchased on sale
  • The order is returned within 15 days of receipt
  • Sales tax will not be returned
  • If an error occurs after customer proof approval, reprints will be charged as an original order
  • Return with original Packing slip to:

Hawthorne House

8319 Carrleigh Parkway 

Springfield, Virginia 22152

Q:

What forms of payment do you accept?

A:

We accept payment Via PayPal and all major credit cards.  Payments will be processed by Square or PayPal.
Sales Tax of 6% will be added to orders within the state of Virginia.  Please double check that all information is correct
We will contact you if we have any questions or concerns.

Contact Hawthorne House via email: hawthornehouse@cox.net